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DVD Orders
You can order some our OnlineFishing’s exclusive shows and series from our shop at http;//shop.onlinefishing.tv . To order by phone call 0207 267 4010.
If you have any questions about your order, please email feedback@onlinefishing.tv including details of your order and your full name and contact details.
DVD Region Information
Most DVDs are ‘region encoded’. For example, discs designed for playback in one region will normally play only on DVD players meant to be sold in the same region. Therefore a disc that's marked 'Region 2' (UK, Western Europe, Japan, South Africa, Middle East, Egypt) is only meant to be viewable on Region 2 DVD players. All DVDs sold on this site are playable in Region 2.
In some countries you can easily, and very inexpensively, purchase DVD players that are designed to be ‘region free’ and will play DVDs regardless of their regional encoding.
Keep in mind that in addition to regional encoding, there are also differences in video/TV standards from one country to another. Video information on DVD is usually formatted for a specific television system: NTSC (used in the United States) or PAL (Europe).
These two standards are incompatible. Even if a disc is region free, you need to make sure your TV and DVD player can handle its video format. Normally, an American (NTSC) television will not be able to display a disc in PAL format and vice versa. However, many European TV sets are multi-standard (and can display a NTSC signal). Also, some DVD players include features to convert a video signal from one standard to another. If you plan to buy videos or DVDs from another country, you need to make sure that your player and TV hardware can properly handle the different video standard.
Stock Items And Delivery Policy
To the best of our knowledge all items on the shop are in stock – please allow up to seven working days for delivery (UK). Longer may be required for overseas orders.
Postage Rates
UK
1 item: GBP 1.99
Each additional: GBP 1.00
EUROPE
1 item: GBP 3.00
Each additional: GBP 1.50
Rest of the World
1 item: GBP 5.00
Each additional: GBP 2.50
Do You Stock?
OnlineFishing has many exclusive new series and programmes on the go and only some of them have been made available on DVD up to now, although we continue to add new items to the shop all the time.
Use our search tool at the top of every page in the shop to see if what you are looking for is available. Just enter what you're looking for and hit 'Search'!
If you can’t find what you are looking for, it’s possible that the DVD may be coming very soon or we could produce a special copy just for you - please email us with what you would like at feedback@onlinefishing.tv
To view our exclusive series click http://www.onlinefishing.tv/channel/list/exclusive-shows/series/latest/1/ .
Damaged Or Defective Items
In the unlikely event that you receive a damaged or defective product, OnlineFishing will exchange or refund the product price via the original method of payment only. If you request a replacement, we will despatch your replacement item (subject to availability) once we receive the return.
In order to return the product, please refer to the Returns Policy section.
You must return defective or damaged goods within 60 days of our original shipment date to you. Please refer to the date shown on your “Despatch Information” email to confirm this date.
Returns Policy
OnlineFishing.tv must be notified prior to a return being performed – please email feedback@onlinefishing.tv in the first instance. A customer service representative will evaluate your return request.
OnlineFishing will only accept returns for the following:
Goods damaged or faulty prior to delivery
Goods supplied incorrectly
Goods that vary from their description on the website